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ALL SOLD OUT PRODUCTS RESTOCKED ON THURSDAY!Free shipping on orders of $199.00+ after discounts

Shipping Policy

SHIPPING POLICY

Effective Date: April 27, 2026

Last Updated: September 25, 2026

This Shipping Policy applies to all orders placed with Prime Peptide Solutions (“Company,” “we,” “us,” or “our”) through primepepsolutions.com (the “Website”). By placing an order, you agree to the terms outlined below.

1. ORDER PROCESSING

  • Orders placed before our daily carrier cutoff on a business day (Monday–Friday, excluding holidays) are typically dispatched the same day
  • Orders placed after the cutoff, on weekends, or on holidays are typically dispatched the next business day
  • Same-day dispatch is our standard practice, not a guarantee. Please allow up to 3 business days during high-volume periods, when an order is held for verification, or in unforeseen circumstances

We reserve the right to delay or cancel any order for verification, compliance, or fraud prevention purposes.

2. SHIPPING METHODS & CARRIERS

We ship with USPS, UPS or FedEx. The available services and their flat prices are shown at checkout; orders of $199.00 or more after discounts qualify for free standard shipping.

We do not guarantee delivery dates, as transit times are controlled by the carrier.

3. DELIVERY TIME ESTIMATES

Estimated delivery times are provided at checkout and are not guaranteed. Delivery estimates come from the carrier, not from Prime Peptide Solutions, and we do not guarantee any delivery date. Actual delivery times may vary due to:


  • Carrier delays
  • Weather conditions
  • High shipping volume
  • Incorrect or incomplete address information

Paid shipping upgrades (for example, USPS Priority Mail Express) purchase a faster carrier service level. They are not a delivery-date guarantee from Prime Peptide Solutions. If the carrier delivers later than its estimate, we do not refund the shipping charge or the order. Any money-back guarantee the carrier offers on its service is between you and the carrier; we may, at our discretion, assist you in filing a claim with the carrier.

Prime Peptide Solutions is not responsible for delays once the package has been shipped.

4. ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email.

It is the customer’s responsibility to monitor tracking updates and ensure availability for delivery.

5. RISK OF LOSS & TITLE

All orders are shipped FOB Shipping Point.


  • Ownership (title) and risk of loss transfer to the customer once the order is handed over to the shipping carrier
  • We are not responsible for packages that are lost, stolen, or damaged after shipment

6. SHIPPING ADDRESS & DELIVERY RESPONSIBILITY

Our responsibility is to pack your order correctly and hand it to the carrier addressed exactly as entered at checkout. Once the carrier accepts the package, our part of the shipping process is complete and delivery is in the carrier’s hands.

You are responsible for:


  • Providing a complete, accurate, and currently valid shipping address, including any apartment, suite, or unit number
  • Making sure the address can actually receive mail (for example, a mail-forwarding order that has expired, an inaccessible or full mailbox, or a building that refuses deliveries will prevent delivery)
  • Monitoring tracking updates and being available to receive the package
  • Requesting any address change before the order ships; we cannot change an address once the package is with the carrier

We are not responsible for packages that are delayed, returned, lost, or delivered to the wrong location because of an incorrect, incomplete, outdated, or undeliverable address, including packages the carrier marks as “forwarding expired,” “insufficient address,” “unclaimed,” or “refused.”

If a package is returned to us because of an address problem, we will contact you. Reshipping is at your expense and requires a new shipping charge. Packages that the carrier does not return to us cannot be replaced or refunded.

7. LOST, STOLEN, OR DAMAGED PACKAGES

If your package is lost, stolen, or arrives damaged:


  • You must contact us within 48 hours of delivery (or expected delivery)
  • You must provide supporting documentation (photos, tracking info, etc.)

We may, at our sole discretion, assist in filing a claim with the carrier. However, resolution is not guaranteed, and all outcomes are subject to our Refund & Return Policy.

8. SHIPPING RESTRICTIONS & COMPLIANCE

We ship to addresses in the United States only. We do not ship internationally or to freight forwarders, and orders with a forwarding or non-US address may be cancelled.

It is the customer’s responsibility to ensure that purchased products are legal in their state and locality.

We are not responsible for:


  • Shipments seized, held or refused by a carrier or authority
  • Packages the customer forwards or re-ships outside the United States
  • Legal issues arising from the customer’s use, possession or transfer of the products

9. SIGNATURE REQUIREMENT

We reserve the right to require a signature upon delivery for certain orders at our discretion.

10. MULTIPLE SHIPMENTS

Orders may be shipped in multiple packages depending on product availability. Customers will receive tracking information for each shipment if applicable.

11. FORCE MAJEURE

We are not liable for shipping delays or failures caused by events beyond our control, including:


  • Natural disasters
  • Government actions
  • Carrier disruptions
  • Supply chain interruptions

12. POLICY UPDATES

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes take effect immediately upon posting to the Website.

13. CONTACT INFORMATION

For any shipping-related inquiries, please contact:

Prime Peptide Solutions

Email: support@primepepsolutions.com

Website: primepepsolutions.com

By placing an order with Prime Peptide Solutions, you acknowledge that you have read and agreed to this Shipping Policy.